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This happened to me with a nameless Canadian carrier. I bought an iPhone, unlocked, from Apple. It worked great with many SIMs in different countries. At som
by mig39 5y ago
This happened to me with a nameless Canadian carrier. I bought an iPhone, unlocked, from Apple. It worked great with many SIMs in different countries. At some point, the screen broke on the phone, and Apple did an "AppleCare express replacement" where they sent me a replacement phone and I sent my broken one back.
The next SIM I put in the phone locked the phone to that carrier.
It took like 5 minutes with Apple support to have Apple unlock the phone.
So perhaps that's a route the author could take?
- bombcar 5y agoThis is the correct answer - Apple can unlock and may even do so - and if not there are darker methods of doing the unlocks. Not sure I wouldn’t try it for a $1,100 brick …
- Nextgrid 5y agoApple will unlock it if it’s an obvious mistake like this case - seems like the replacement phone’s activation policy wasn’t set to what the original phone had. However in the OP’s case it won’t help - this isn’t a bug, it’s Best Buy scamming customers by selling them locked phones and passing them off as unlocked. Apple will just tell you to contact Best Buy.
- gnabgib 5y agoI hope this was before December 2017[0], this behaviour hasn't been legal in Canada for half a decade. [0]: https://www.canada.ca/en/radio-television-telecommunications/news/2017/06/crtc_puts_an_endtolockedcellphonesandunlockingfees.html https://www.canada.ca/en/radio-television-telecommunications...