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Your grocery store serves a geo-fenced area. SaaS #9000000 is global. 1am for you is right in the middle of an important deadline for somewhere else in the worl

Your grocery store serves a geo-fenced area. SaaS #9000000 is global. 1am for you is right in the middle of an important deadline for somewhere else in the world.

nijave 5y ago
But yet, SaaS #9000000 has a skeleton support staff located in the same U.S. timezone. If you have a popular global app, pay for a global support team to support it.
- cgrealy 5y ago
  Couldn't agree more. Especially if your app is business critical for your clients.