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You are probably right to an extent and I was probably over dramatizing it with the whole 100% part. But having managed email across all three providers. Micro
by croutonwagon 5y ago
You are probably right to an extent and I was probably over dramatizing it with the whole 100% part.
But having managed email across all three providers. Microsoft does just ignore rfc’s and basic standards pretty regularly and relies heavily on “AI”.
Google less so.
And when it works it works great. But once you get deliverability issues it’s a pain to resolve with them. Especially if you have to engage support.
- judge2020 5y ago> Especially if you have to engage support. If i'm running an email inbox, responding to support regarding email deliverability is my lowest priority primarily because, if I respond once, it becomes an attack vector for dedicated spammers to try to extract information about the spam detection systems.
- croutonwagon 5y agoThats more or less an argument FOR using one of the large providers. Frankly you are more likely to make exceptions and monitor internally for deliverability from a google, or outlook.com or comcast.net than for some random xyz.email domain. And blocking swaths of those has a bigger impact. Frankly though, imho, you should respond to users that report deliverability issues on your domain and tweak your spam filters accordingly. Just ignoring a users saying "i am not getting expected emails from this listserve" is a great way to encourage your users to employ shadow IT and just use personal accounts. Obscurity isnt security, even with spam mitigations. Things like SPF, DKIM, DMARC along with some user impersonation filtering (including spoofing from fields) is basic spam 101 and will catch 99% of your actual security related phishing.And the largest ones (dmarc) can be probed publicly anyhow since almost all of it relies on DNS txt records.