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This is super duper common. Most companies that I've run across don't actually have a mechanism for properly deleting accounts. My anecdote: Collage.com - I tr
by ShakataGaNai 5y ago
This is super duper common. Most companies that I've run across don't actually have a mechanism for properly deleting accounts.
My anecdote: Collage.com - I tried it, was unsatisfied with the results so I requested that they delete my account under CCPA (being a Californian). They said they completed. My account was renamed from email@domain.com to email@domain.com-deleted12344843223432 . My session wasn't even terminated, so not only could I see this, I could still see my not-deleted photos AND all the sharing links still worked.
I fought with them at length and their support insisted it was deleted and that this was just something on my computer. Logout/clear cookies/cache/reboot and it'll be all good. I know that's BS.
Even when they "escalated" the issue to a manager who said "Your account has been deleted and will not be reopened." - I could still take screenshots of my account homepage. At which point they stopped responding to me.
- hereforphone 5y agoName and shame. And please take the time to file a complaint.
- ShakataGaNai 5y agoThe afore mentioned Collage.com - I'm not afraid of naming companies that willfully and flagrantly violate the law. And yes, I should have filed a complaint with the California AG but I never did for unrelated reasons. Too late now.
- encryptluks2 5y agoComplaints don't do anything. We need people filing lawsuits. Politicians don't care, they are in bed with businesses and information collection companies.
- vkou 5y agoNaming and shaming on a techie forum does nothing. People spent over a decade grousing about Micro$$$$oft on Slashdot to no effect. Regulators and legislators are the only people who can do something about this. If you want to make a difference, politick, vote, or lobby.
- deleted 5y ago[deleted]