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I'm very annoyed lately by how the expectation of any Internet service is to be up all the time. I don't think it had to be this way. I can't go to the grocery
by vlunkr 5y ago
I'm very annoyed lately by how the expectation of any Internet service is to be up all the time. I don't think it had to be this way. I can't go to the grocery store after 10pm, and that's OK, but you're telling me [SaaS app #9,000,000] is down for maintenance for 1 hour at 1 AM, outrageous!
I get that some systems need to have very high uptime, but it seems like we've become far too obsessed with the idea for a bunch of trivial crap.
- lmarcos 5y agoI agree. We could experiment with HN. Hey HN admins, pick up 1h a day to shut down HN. Do it for a week and then we discuss the outcome.
- _carbyau_ 5y agoAs an Australian, I ask for actually clear communication so I can adjust my expectations. Mainly because I expect the 1 hr-a-day shutdown would be in my prime time.
- cgrealy 5y agoYour grocery store serves a geo-fenced area. SaaS #9000000 is global. 1am for you is right in the middle of an important deadline for somewhere else in the world.
- nijave 5y agoWhat's even crazier to me is plenty of hugely popular services take plenty of huge downtimes but shiny new SaaS startup is expected to stay up. StackOverflow seems to go down a couple times a month, USPS had a few hour maintenance window, many banks still have huge maintenance windows.
- dredmorbius 5y agoPinboard rather famously (and of course, tongue-in-cheek) advertises nine fives availability. Scale expectations. Recognise that each additional point of reliability increases costs (and time to achieve) by roughly an order of magnitude.