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I migrated to Zoho back in January for email and opened a regular Google account for YouTube etc. Just waiting for them to kick me off now.

throwaway290 5y ago
How did it go for you and how does Zoho compare? Did you migrate from free G suite specifically? Did you have custom domains?
- bartvk 5y ago
  I tried this in 2018, and had problems with notifications under iOS, and there wasn't support for syncing contacts and calendars. Also, Zoho its offering is pretty huge, so for example grokking the settings screens takes some effort. Perhaps someone can give a more recent update?
  - mushufasa 5y ago
    I used zoho for a few years in our org. We started on the free zoho plan then transitioned to paid. As we hired more, we got a lot of requests for people to switch to gsuite, and we finally did a few months ago. Now we have both side by side. Main reasons people wanted gsuite - gmail UI preference (Zoho webmail ui is feature-complete but clunky and slow) - perceived email deliverability (people thought gsuite would be better for deliverability. We haven't seen much difference in reality though) - preference for google drive + docs over zoho workdrive + docs. This is not just due to familiarity -- the features for google are smoother and more reliable. It seems fine to use zoho but when you are losing saved drafts or having to doubele-check the technology or don't know where thee buttons are for something, productivity losses add up over time - frustratino with some of the other zoho services. Their Zoho One offers a ton of things to solve most product categories, but they're rarely best in class. More of a problem is that often simple things you would expect to work don't work. We struggled a lot with zoho desk for example because there is a years-old bug where they didn't implement the RFC for nonce's correctly, so we couldn't actually use it embedded in our website because of the CSP
- bbertelsen 5y ago
  It takes some getting used to. There are some rough edges, mainly with the UI and figuring out where things are hidden behind deep menus. Calendar sharing is not as straightforward. Otherwise it's been a good experience so far. I have 8 custom domains for about 8 users. Transition was easy too, you can do it from within zoho for the most part. The only thing that takes a bit of time is domain propagation.
- mxuribe 5y ago
  I'm actually in the middle of fully migrating to zoho from my grandfathered GSuite accounts. So far, going quite well. I actually had already planned to move away from Google about 1 year ago...so had spun up a paid Zoho account and associated it to an old domain name that i was not using...Just to see how zoho performs...And, you know what, they're pretty damn good; especially for the price! I should caveat that my needs (and those of my family) are very meager. My family and I do not share calendars, so don't know if the issue that @bbertelsen noted is hitting others. (I guess I'll be testing that!) I do agree with @bbertelsen that the UIs for many settings can be quite deep. It is clear that zoho wanted to keep adding lots of bells and whistles...but i guess because my family's needs are pretty simple, once i figured out where to do whatever was needed...sort of set it and forget it...at least so far...and again, at this point working great! (We'll see how things go once i complete the mkigration.)
- IMSAI8080 5y ago
  Yes I'm using custom domains and yes I migrated from free Gsuite. I just use the email only on Zoho, which is totally fine for me. It does also include other services which I haven't investigated. Migration was fairly painless. The domain setup on Zoho is quite good. I was able to export my contacts from google and import them into Zoho. The main feature I wanted was catch-all support, which Zoho does support and works fine. Spam detection seems fine. No issues with email deliverability. I have set-up SPF and DomainKeys. Seems OK generally.
  - throwaway290 5y ago
    Thanks! Good to know about catch-all, using it too.
vmception 5y ago
I tried to do that, lasted for like one week. At the time, Calendar invitations? broken Google Meet? broken Everyone on my team under this domain had these zoho emails and was wondering the point of this masochistic exercise of not using gmail. and yet, I mean it works, and its not a Zoho issue, its a Google network effects issue. Having to make a google account for your non-google email just to join a meet or load a spreadsheet is just bleeeeehhhhhh! I think its the mental association with that email then having a gmail inbox, but it doesnt end there as I'm pretty sure the ux was worse than just that.
throwawayboise 5y ago
I tried to set up a Zoho account a few years ago. Could not even get through the signup process. Haven't been back.

throwaway290 5y ago

How did it go for you and how does Zoho compare? Did you migrate from free G suite specifically? Did you have custom domains?

bartvk 5y ago
I tried this in 2018, and had problems with notifications under iOS, and there wasn't support for syncing contacts and calendars. Also, Zoho its offering is pretty huge, so for example grokking the settings screens takes some effort. Perhaps someone can give a more recent update?
- mushufasa 5y ago
  I used zoho for a few years in our org. We started on the free zoho plan then transitioned to paid. As we hired more, we got a lot of requests for people to switch to gsuite, and we finally did a few months ago. Now we have both side by side. Main reasons people wanted gsuite - gmail UI preference (Zoho webmail ui is feature-complete but clunky and slow) - perceived email deliverability (people thought gsuite would be better for deliverability. We haven't seen much difference in reality though) - preference for google drive + docs over zoho workdrive + docs. This is not just due to familiarity -- the features for google are smoother and more reliable. It seems fine to use zoho but when you are losing saved drafts or having to doubele-check the technology or don't know where thee buttons are for something, productivity losses add up over time - frustratino with some of the other zoho services. Their Zoho One offers a ton of things to solve most product categories, but they're rarely best in class. More of a problem is that often simple things you would expect to work don't work. We struggled a lot with zoho desk for example because there is a years-old bug where they didn't implement the RFC for nonce's correctly, so we couldn't actually use it embedded in our website because of the CSP
bbertelsen 5y ago
It takes some getting used to. There are some rough edges, mainly with the UI and figuring out where things are hidden behind deep menus. Calendar sharing is not as straightforward. Otherwise it's been a good experience so far. I have 8 custom domains for about 8 users. Transition was easy too, you can do it from within zoho for the most part. The only thing that takes a bit of time is domain propagation.
mxuribe 5y ago
I'm actually in the middle of fully migrating to zoho from my grandfathered GSuite accounts. So far, going quite well. I actually had already planned to move away from Google about 1 year ago...so had spun up a paid Zoho account and associated it to an old domain name that i was not using...Just to see how zoho performs...And, you know what, they're pretty damn good; especially for the price! I should caveat that my needs (and those of my family) are very meager. My family and I do not share calendars, so don't know if the issue that @bbertelsen noted is hitting others. (I guess I'll be testing that!) I do agree with @bbertelsen that the UIs for many settings can be quite deep. It is clear that zoho wanted to keep adding lots of bells and whistles...but i guess because my family's needs are pretty simple, once i figured out where to do whatever was needed...sort of set it and forget it...at least so far...and again, at this point working great! (We'll see how things go once i complete the mkigration.)
IMSAI8080 5y ago
Yes I'm using custom domains and yes I migrated from free Gsuite. I just use the email only on Zoho, which is totally fine for me. It does also include other services which I haven't investigated. Migration was fairly painless. The domain setup on Zoho is quite good. I was able to export my contacts from google and import them into Zoho. The main feature I wanted was catch-all support, which Zoho does support and works fine. Spam detection seems fine. No issues with email deliverability. I have set-up SPF and DomainKeys. Seems OK generally.
- throwaway290 5y ago
  Thanks! Good to know about catch-all, using it too.

vmception 5y ago

I tried to do that, lasted for like one week. At the time, Calendar invitations? broken Google Meet? broken Everyone on my team under this domain had these zoho emails and was wondering the point of this masochistic exercise of not using gmail. and yet, I mean it works, and its not a Zoho issue, its a Google network effects issue. Having to make a google account for your non-google email just to join a meet or load a spreadsheet is just bleeeeehhhhhh! I think its the mental association with that email then having a gmail inbox, but it doesnt end there as I'm pretty sure the ux was worse than just that.

throwawayboise 5y ago

I tried to set up a Zoho account a few years ago. Could not even get through the signup process. Haven't been back.