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This is a bit fantastical. Splitting up operations from a single data centre (vast majority of situations) is quite costly and adds a lot of complexity. 'You

This is a bit fantastical. Splitting up operations from a single data centre (vast majority of situations) is quite costly and adds a lot of complexity. 'You can advertise to your customers' - except that nobody really cares that much, or at least care enough to the point it makes a difference in terms of purchasing behaviour. I mean - everyone would 'like to know that their data is local' but that does not translate into purchasing behaviour or pricing intent in most cases. Aside from 'real costs' of doing such a thing, opportunity costs are always high. There are always '10 critical things' to work on right now, who has an extra team of Engineers to work on 'maybe it will be useful someday features?'. Finally - it's not a hugely helpful exercise in the end: it doesn't mater that-that much 'where' the data is. People want to know that their data is protected and that's that. So just do that, which everyone should do.

cuu508 5y ago
How do you protect customer data from US government if you process it (not just store) in AWS/GCP/Azure?
eqvinox 5y ago
> This is a bit fantastical. That's a very generic statement on a situation that can have a zillion factors ;) > 'You can advertise to your customers' - except that nobody really cares that much, I do know quite a bunch of people who care, so "nobody" is demonstrably wrong. That said, the people I associate with tend to be tech-savvy, privacy conscious and have disposable income, so I'll agree it's probably not a large percentage. But I don't know what OP's target audience is either...
- jollybean 5y ago
  "That's a very generic statement on a situation that can have a zillion factors ;" There is 'one factor' that's relevant, and that is there is no apparent need to move data to the EU, and even not that basis it's not clear if that would be sufficient. The 'factor' is that it's a fuzzy requirement at best that definitely will require investment and opportunity cost. " so "nobody" is demonstrably wrong. " It's besides the point, there are almost 0 products on the market for which 'hosted in EU' will move the needle on customer acquisition. Maybe some SaaS here and there, but even in that case, it would be a feature that could be researched and then one could write a material business case around 'moving it to the EU to acquire customer segment X which is worth $Y in revenue. And that's definitely something that would start coming back from the sales team i.e. 'Big EU Co. asked about this, it's going to be key in the sale' - which is how regular product operations are done. But without needing to do it, it makes little sense.

cuu508 5y ago

How do you protect customer data from US government if you process it (not just store) in AWS/GCP/Azure?

eqvinox 5y ago

> This is a bit fantastical. That's a very generic statement on a situation that can have a zillion factors ;) > 'You can advertise to your customers' - except that nobody really cares that much, I do know quite a bunch of people who care, so "nobody" is demonstrably wrong. That said, the people I associate with tend to be tech-savvy, privacy conscious and have disposable income, so I'll agree it's probably not a large percentage. But I don't know what OP's target audience is either...

jollybean 5y ago
"That's a very generic statement on a situation that can have a zillion factors ;" There is 'one factor' that's relevant, and that is there is no apparent need to move data to the EU, and even not that basis it's not clear if that would be sufficient. The 'factor' is that it's a fuzzy requirement at best that definitely will require investment and opportunity cost. " so "nobody" is demonstrably wrong. " It's besides the point, there are almost 0 products on the market for which 'hosted in EU' will move the needle on customer acquisition. Maybe some SaaS here and there, but even in that case, it would be a feature that could be researched and then one could write a material business case around 'moving it to the EU to acquire customer segment X which is worth $Y in revenue. And that's definitely something that would start coming back from the sales team i.e. 'Big EU Co. asked about this, it's going to be key in the sale' - which is how regular product operations are done. But without needing to do it, it makes little sense.