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It'd be great if, rather than just sending an email to a somewhat confusing calculator or pricing sheet, they'd show the potential cost increases alongside your
by lukeaf 5y ago
It'd be great if, rather than just sending an email to a somewhat confusing calculator or pricing sheet, they'd show the potential cost increases alongside your actual bill so that you have 6 months to tweak, negotiate or move off the service if you really can't afford the price increases.
I don't get why it's not just "easier" to make the effects super obvious. If people are going to leave, they're going to leave.
- zbjornson 5y agoThey did. We got personalized emails for each account showing the effect on each project.