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I always try to go the website. But I think adding some murk is that some restaurants use third party order systems like by door dash via the generic: https:/

I always try to go the website. But I think adding some murk is that some restaurants use third party order systems like by door dash via the generic: https://order.online/en-US/ https://order.online/en-US/ For example this is a doordash site (set up by the restaurant): https://order.online/business/-54797/en-US https://order.online/business/-54797/en-US A restaurant tried to call me about an order, but coming from a toll free number I ignored it. I asked them why they didn't have a local number. They could only call me back via the door dash number as my number wasn't provided to the restaurant. It was weird. Around here the local restaurant POS vendor exposed their interface online and made and app for pickups. I'll use that directly if I'm ordering from a place that uses it. Thats a little fraught too, because the staff has to learn to use that too (staff has to have some training on turing online ordering on or off..which they sometimes have forgotten to do) https://pos.toasttab.com https://pos.toasttab.com

noasaservice 5y ago
Remember, that DoorDash is YC13. Ycombinator is enabling this kind of behavior, either historically or currently. I think that YC should audit what their prospective, current, and older companies are doing, and avoid or forbid unethical and/or illegal behavior. And barring active influence, they should outwardly denounce companies that choose to engage in these kinds of scams. (I have a private plugin that does company searches and sees if they are a YC company. You'd be really surprised just how many negative articles are YC founded companies.) Edit: and the downvotes commence
- david38 5y ago
  Yea, I don’t see YC as any kind of moral filter despite it appears to have that kind of halo.
- mikestew 5y ago
  I think that YC should audit what their prospective, current, and older companies are doing, and avoid or forbid unethical and/or illegal behavior. Why do you call out YC specifically? Maybe I missed the memo, but I don't look at companies coming out of YC as being made from some special moral fiber. Quite the contrary in a lot of cases, and DoorDash is just one example. If there's anything YC is "auditing", my guess is that it's a P/L sheet, not questionable business decisions.
  - noasaservice 5y ago
    > Why do you call out YC specifically? They run a massive social media site (HN is that massive). It's why you and I are here. It's why on Twitter this place is known as "That Orange Place", and YC, and HN. And, because of their clout, they SHOULD be leading the way on ethical venture capital. And by shoving the Overton Window more towards ethical VC funding, and denouncing shitty companies when they start to engage in unethical or borderline-illegal behavior, they can be the trend-setters in aiming the trajectories of what SV and other high tech areas are.
    - mikestew 5y ago
      Fair enough, I agree that it would be nice if YC were leading the way, as you say. And why hold YC’s feet to the fire more than any other? Okay, the massive social media site they put their name on. Maybe it’s my old-man cynicism, but I just don’t see that justifying an expectation that YC do better, just an explanation of why they should do better. Anyway, not disagreeing, and thank you for the response explaining where you’re coming from.
colinmhayes 5y ago
> my number wasn't provided to the restaurant. When I was interning for a consultancy one of my assignments was to create a system that could be placed in restaurants to mitm printer jobs so that our low fee delivery service could scrape phone numbers and emails from third party delivery receipts and send coupons to get customers to switch to our service. Doordash probably figured out this sort of stuff was happening so took all the identifying info out of their service?
- acomjean 5y ago
  That makes sense.
zerocrates 5y ago
Lots of restaurants around here use Toast and I'll pretty much always use that if it's available. I get a nice consistent interface, it remembers my name/payment across the different restaurants that use it, and as far as I've seen they're not a raw deal for the restaurant. Square I think is pretty similar? Though I just don't personally see as many places using it for online ordering. This Google feature unfortunately seems to favor the high-commission major apps in its listings, though the "native" one where Google itself shows an ordering interface seems to be a no-commission DoorDash thing, at least for the restaurants I've seen? Which still has "extra-middleman" problems but at least isn't so bad financially.

noasaservice 5y ago

Remember, that DoorDash is YC13. Ycombinator is enabling this kind of behavior, either historically or currently. I think that YC should audit what their prospective, current, and older companies are doing, and avoid or forbid unethical and/or illegal behavior. And barring active influence, they should outwardly denounce companies that choose to engage in these kinds of scams. (I have a private plugin that does company searches and sees if they are a YC company. You'd be really surprised just how many negative articles are YC founded companies.) Edit: and the downvotes commence

david38 5y ago
Yea, I don’t see YC as any kind of moral filter despite it appears to have that kind of halo.
mikestew 5y ago
I think that YC should audit what their prospective, current, and older companies are doing, and avoid or forbid unethical and/or illegal behavior. Why do you call out YC specifically? Maybe I missed the memo, but I don't look at companies coming out of YC as being made from some special moral fiber. Quite the contrary in a lot of cases, and DoorDash is just one example. If there's anything YC is "auditing", my guess is that it's a P/L sheet, not questionable business decisions.
- noasaservice 5y ago
  > Why do you call out YC specifically? They run a massive social media site (HN is that massive). It's why you and I are here. It's why on Twitter this place is known as "That Orange Place", and YC, and HN. And, because of their clout, they SHOULD be leading the way on ethical venture capital. And by shoving the Overton Window more towards ethical VC funding, and denouncing shitty companies when they start to engage in unethical or borderline-illegal behavior, they can be the trend-setters in aiming the trajectories of what SV and other high tech areas are.
  - mikestew 5y ago
    Fair enough, I agree that it would be nice if YC were leading the way, as you say. And why hold YC’s feet to the fire more than any other? Okay, the massive social media site they put their name on. Maybe it’s my old-man cynicism, but I just don’t see that justifying an expectation that YC do better, just an explanation of why they should do better. Anyway, not disagreeing, and thank you for the response explaining where you’re coming from.

colinmhayes 5y ago

> my number wasn't provided to the restaurant. When I was interning for a consultancy one of my assignments was to create a system that could be placed in restaurants to mitm printer jobs so that our low fee delivery service could scrape phone numbers and emails from third party delivery receipts and send coupons to get customers to switch to our service. Doordash probably figured out this sort of stuff was happening so took all the identifying info out of their service?

acomjean 5y ago
That makes sense.

zerocrates 5y ago

Lots of restaurants around here use Toast and I'll pretty much always use that if it's available. I get a nice consistent interface, it remembers my name/payment across the different restaurants that use it, and as far as I've seen they're not a raw deal for the restaurant. Square I think is pretty similar? Though I just don't personally see as many places using it for online ordering. This Google feature unfortunately seems to favor the high-commission major apps in its listings, though the "native" one where Google itself shows an ordering interface seems to be a no-commission DoorDash thing, at least for the restaurants I've seen? Which still has "extra-middleman" problems but at least isn't so bad financially.