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Whatever you call them, attempting to formalise them as a discrete object is flawed. These aren't discrete objects. They're key parts of a formal, or semi form
by dalbasal 5y ago
Whatever you call them, attempting to formalise them as a discrete object is flawed.
These aren't discrete objects. They're key parts of a formal, or semi formal decision making process, administration systems, management methods and suchlike.
Look... there are outlining methodologies that playwrights or novelists sometimes use. It's fine to use such constructs. What's not fine is trying to build institutions based on them.
It's just not reducible neatly into profit objectives and such. Those are fine tools, but they're not good models of the world.
- philipov 5y agoSo what you're against is having a corporate-mandated policy for how customer feedback is to be turned into a product design?
- dalbasal 5y agoNo. I'm against framing design as "requirement gathering." If you're designing, deciding or otherwise doing subjective, creative work don't wrap it up in a fake-discrete process. Customer feedback is valuable information. It's isn't ore that you refine into cutlery.