How close are you to your customers? Is your business something where your customers would let you get really close and dig in and understand their needs deeper

How close are you to your customers? Is your business something where your customers would let you get really close and dig in and understand their needs deeper? Would this sort of contact help you feel more sociable? The benefit would be that you'd hopefully be learning more about your space, building a great community with your users, and solving your social problem all in one go.