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Yes, and we all could understand say a 200 percent markup plus international shipping. And even more for a cheap part. But they make it really hard to get the
by nelgaard 5y ago
Yes, and we all could understand say a 200 percent markup plus international shipping. And even more for a cheap part.
But they make it really hard to get the parts.
In 2010 my Fisher-Paykel dishwasher broke. I called the repair service.
They charged a little over $100 to tell me that it would cost DKK 6500 ($950) to replace the two broken water softener modules. I spent a long time time searching for a place to buy those modules. Eventually I found a place called Leeds Applicances (closed now) that would sell it to me for £68 + VAT + £20 shipping. I took me maybe 30 minutes to replace the modules, just a lot of connectors and tubes that had to be connected the same way.
Before that I had a dryer that started to make a horrible rattling sound. I refused to just replace the dryer and took it apart. I was some nylon wheel on the belt drive that was worn out. But no one was selling a replacement. I spent about a month complaining to the importer and in the end I went on my bicycle to the Zanussi importer in an industrial area outside Copenhagen and after waiting in their office for a long time I was allowed to buy this piece of nylon for $50. It probably cost less than $1 to produce and they had newer sold one to a consumer before.