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A spare part does not need similar logistics or shipping - in the case of a dishwasher for instance the delivery of a dishwasher requires a 2-person delivery wh
by Closi 5y ago
A spare part does not need similar logistics or shipping - in the case of a dishwasher for instance the delivery of a dishwasher requires a 2-person delivery which likely costs c£60-£70 in the UK, while a motor would be sent through a parcel carrier for c£3.50-£5.
Sure, ordering and delivering all the parts separately and individually would be more expensive, but let’s also not pretend that selling and shipping spare parts is prohibitively difficult and costly.
- jakear 5y agoWhy would a dishwasher need two people to deliver it in UK? Just one dude and a couple wheels is all I’ve seen needed in US.
- swarnie 5y agoIt doesn't, my last dishwasher, washing machine and dryer all came with a single bloke and his trolley in the UK.
- Closi 5y agoIn the UK from most retailers this would be a 2 person delivery (and typically white goods form a large part of the volume of 2-man delivery networks).
- Closi 5y ago> Why would a dishwasher need two people to deliver it in UK? Just one dude and a couple wheels is all I’ve seen needed in US. Usually retailers will offer "room of choice" delivery in the UK for these sort of appliances, which means that the dishwasher will be delivered into the house which often requires a 2-person delivery. If you required an item such as a dishwasher to be delivered to a flat for instance, rather than just dropped off curbside outside a block of flats, that would typically require a 2-person delivery in the UK (See services such as DX 2-Man as an example of this type of operation). Secondly, there is often a requirement for light assembly (i.e. simple installation, removal of packaging, plug in the appliance) which is usually a paid addition by the customer. As soon as you do this, it's often more effective to have all deliveries be 2-person rather than split up the delivery territories (although if you are going through a pallet network, depending on the item and service required, you may be able to split these). If you don't need this and just want it dropping off outside the customers home (curbside delivery), the cost would usually be c£40 via a pallet network.
- maccard 5y agoA man with a van is £90 for a half a day. Loading up a hackney with 15 dishwashers from a warehou seee on the outskirts of a city is also probably £90.
- Closi 5y agoTo clarify, my costs are from a central distribution center to home (not some sort of local washing machine shop delivering to your house). The prices I've given are pretty normal commercial prices for a large item delivery to anywhere in the UK (excl. some parts of Scotland). I gave a 2-person price because I was assuming some sort of 'white glove' service would be required for this, i.e. not just a curbside delivery but there would be an expectation to deliver the item to the kitchen, including if the person lives in a flat for instance. If a 2 person delivery wasn't required, the price would be closer to £40 for a curbside palletised delivery these days. You might be able to get 15 dishwashers in a van, but delivering to 15 customers in 4 hours is way beyond what is realistic for this type of delivery (you simply won't get the delivery density required). A typical van delivery cost from a regional hub would be c£25-£30, but then you also have to consider the trunking cost from the NDC. (Logistics is my day job, which is why I have a good idea on the costs of pallet networks, van networks and 2-person delivery networks, all of which I have received recent quotations for or calculated the costs of)