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My friend bought a smart fridge from Samsung with 2 years warranty. After 26 months of usage thermostat failed. This fridge is purely electronic, without old-ty

by agilob 5y ago

My friend bought a smart fridge from Samsung with 2 years warranty. After 26 months of usage thermostat failed. This fridge is purely electronic, without old-type thermostat that "clicks". Seller shop refused fixing it, Samsung quoted fix for more than the fridge cost 2 years ago. There it goes £1800 "worth" of more electronic waste. My coworker damaged dishwasher seal, no way to buy new seal at all, could only be acquired from another dishwasher of this model. Had to give it for recycling and buy another one. I just hope this doesn't happen to me, so I always do days of research online before buying a hairdryer...

adhesive_wombat 5y ago
It happens at all levels. Try buying a pair of kitchen scissors that don't have overmoulded plastic handles that break at the end of the handle tangs. There are about 2 models of all-metal scissors.
- syshum 5y ago
  Stop shopping on Amazon or Consumer store. Go to a Kitchen Supply store, or for scissors look outside kitchen branded ones, nothing about scissors need to be "kitchen" a Kitchen supply shop will have more than 2 models, some will have plastic but they will be over molded full-tang metal under them, then you can just get scissors designed for something other than kitchen use, lots are out there
  - Schroedingersat 5y ago
    Kitchen/carving scissors are a specific design with features (curved notch, semi-serrated, steep blade angle) for cutting up ie. a chicken not found on other scissors. That said, plenty of all metal ones exist
  - adhesive_wombat 5y ago
    "Why didn't I just?" so glad you asked. Funnily enough, choice was so limited specifically because I didn't want any plastic and I refused to consider the ones on Amazon on general principle, which ruled out the Newness ones and I didn't like the Grunwerg ones because I suspect those over-handles are sintered crap that's barely better than plastic. So now it's a choice between the ones on Sinplastico, a Chinese brand and a handful of artisan "best of British" brands that were very expensive (and also generally have ostentatiously old-fashioned styling).
mikro2nd 5y ago
Well,... "Samsung". There's the problem, right there. I wanted to buy a new fridge a couple of years ago, my emphasis/overriding criterion being energy efficiency. I could get actual energy use stats (not mere "A*" or other bullshit "ratings", based on standard models of use) from every manufacturer I looked at, except Samsung. Noooo, Mr Customer, the best we can tell you is "A*". Well fuck that. Guess what make of fridge I didn't buy...
- syshum 5y ago
  Samsung is trying really hard to be more anti-consumer than Apple. That takes real effort
- cricalix 5y ago
  At least in Europe, all manufacturers have to produce a standardised format document specifying things like energy usage. This is how I worked out that a particular Neff model washing machine is the same as a Bosch one, just with a different fascia. Pricing difference at local stores was about 100 EUR between the two, but identical specs and identical "responsible company". What is a bit of a pain is the standard changed in the last few years, so trying to compare an old energy efficiency label that specifies kwh/year and litres/year against one that's per-cycle is .. hard. They also changed the rating system, so what used to be an A-rated TV is now about a D or E rated one.
  - yourusername 5y ago
    >They also changed the rating system, so what used to be an A-rated TV is now about a D or E rated one. And what is also introducing confusion is that they are allowed to sell old models under the old energy label but new models have to apply the new label. So you can have a 2020 model fridge labelled "A+++" but the more energy efficient model 2022 model that replaced it is labeled "D".
    - zaarn 5y ago
      I do think the change was necessary because with every device being A++ at minimum, the rating system was largely worthless. Though since the label also includes power usage per year, that is a good guiding line for comparing across the rating change.
userbinator 5y ago
You could probably mod the fridge with a traditional mechanical thermostat. There are plenty of cheap ones available on the aftermarket. Ranco is a common brand, at least in the US..
- agilob 5y ago
  That's what I said and did, put BLE temperature monitor inside with silica gels packed. Power fridge from TPLINK HS110 (smart power switch) and automate it using HASS.
  - folmar 5y ago
    I've seen an even more brutal approach at a friend - he shorted the thermostat and put a mechanical socket timer set to approximately 25% duty cycle - works good enough for a fridge, no one cares if it is 2 degrees off.

by agilob 5y ago

adhesive_wombat 5y ago

It happens at all levels. Try buying a pair of kitchen scissors that don't have overmoulded plastic handles that break at the end of the handle tangs. There are about 2 models of all-metal scissors.

syshum 5y ago
Stop shopping on Amazon or Consumer store. Go to a Kitchen Supply store, or for scissors look outside kitchen branded ones, nothing about scissors need to be "kitchen" a Kitchen supply shop will have more than 2 models, some will have plastic but they will be over molded full-tang metal under them, then you can just get scissors designed for something other than kitchen use, lots are out there
- Schroedingersat 5y ago
  Kitchen/carving scissors are a specific design with features (curved notch, semi-serrated, steep blade angle) for cutting up ie. a chicken not found on other scissors. That said, plenty of all metal ones exist
- adhesive_wombat 5y ago
  "Why didn't I just?" so glad you asked. Funnily enough, choice was so limited specifically because I didn't want any plastic and I refused to consider the ones on Amazon on general principle, which ruled out the Newness ones and I didn't like the Grunwerg ones because I suspect those over-handles are sintered crap that's barely better than plastic. So now it's a choice between the ones on Sinplastico, a Chinese brand and a handful of artisan "best of British" brands that were very expensive (and also generally have ostentatiously old-fashioned styling).

mikro2nd 5y ago

Well,... "Samsung". There's the problem, right there. I wanted to buy a new fridge a couple of years ago, my emphasis/overriding criterion being energy efficiency. I could get actual energy use stats (not mere "A*" or other bullshit "ratings", based on standard models of use) from every manufacturer I looked at, except Samsung. Noooo, Mr Customer, the best we can tell you is "A*". Well fuck that. Guess what make of fridge I didn't buy...

syshum 5y ago
Samsung is trying really hard to be more anti-consumer than Apple. That takes real effort
cricalix 5y ago
At least in Europe, all manufacturers have to produce a standardised format document specifying things like energy usage. This is how I worked out that a particular Neff model washing machine is the same as a Bosch one, just with a different fascia. Pricing difference at local stores was about 100 EUR between the two, but identical specs and identical "responsible company". What is a bit of a pain is the standard changed in the last few years, so trying to compare an old energy efficiency label that specifies kwh/year and litres/year against one that's per-cycle is .. hard. They also changed the rating system, so what used to be an A-rated TV is now about a D or E rated one.
- yourusername 5y ago
  >They also changed the rating system, so what used to be an A-rated TV is now about a D or E rated one. And what is also introducing confusion is that they are allowed to sell old models under the old energy label but new models have to apply the new label. So you can have a 2020 model fridge labelled "A+++" but the more energy efficient model 2022 model that replaced it is labeled "D".
  - zaarn 5y ago
    I do think the change was necessary because with every device being A++ at minimum, the rating system was largely worthless. Though since the label also includes power usage per year, that is a good guiding line for comparing across the rating change.

userbinator 5y ago

You could probably mod the fridge with a traditional mechanical thermostat. There are plenty of cheap ones available on the aftermarket. Ranco is a common brand, at least in the US..

agilob 5y ago
That's what I said and did, put BLE temperature monitor inside with silica gels packed. Power fridge from TPLINK HS110 (smart power switch) and automate it using HASS.
- folmar 5y ago
  I've seen an even more brutal approach at a friend - he shorted the thermostat and put a mechanical socket timer set to approximately 25% duty cycle - works good enough for a fridge, no one cares if it is 2 degrees off.