4 ms·

There is a button, you click on it, a few minutes later someone comes to pick you up. Like seriously, what the hell are you talking about?

• hughrr 5y ago
  Mostly the demand pricing model which is up to 5x the cost of other local services, the absolutely abhorrent non-existent customer service, the 25% of the time when you order an Uber and it gets cancelled, the transaction processing problems which seem to go in waves of plague and the buggy as hell app. And don't even get me started on Uber Eats which universally delivers cold, damaged food which is twice the price of going in the store and their customer support is so bad that it's nearly impossible to get a refund from them now even though it was 2 hours late and looked like it'd been delivered in a washing machine on a spin cycle.
  • whitepaint 5y ago
    I live in Europe and I didn't have such experiences at all (when in very few cases a car didn't arrive, I got refund very swiftly without any problems). Try other applications (Lyft, Bolt or whatever).
    • hughrr 5y ago
      London here. That's one reason Uber sucks. The drivers are running Bolt and Uber and will pick the most profitable journey each time.