My brother worked at a major telecom call center as recently as last year, and for them the survey let you rate them something like 1-5. But anything under 5 wa

My brother worked at a major telecom call center as recently as last year, and for them the survey let you rate them something like 1-5. But anything under 5 was a "failure" and they were only allowed a few failures per day without repercussions. So fun.