I had issues closing my PNC account as well, but eventually I was able to successfully do so. Something had been migrated strangely where I was getting statemen

I had issues closing my PNC account as well, but eventually I was able to successfully do so. Something had been migrated strangely where I was getting statements and things mailed, but in branch or on the phone they couldn’t pull me up, nor could I login to online banking. Eventually something happened that triggered a fee, which after two cycles put the account negative, at which point they were able to close the account and I paid the fees. (The balance had been very low as I had planned to close it but hadn’t before the BBVA->PNC transition!) I’m Sorry you had to go through all that. It sounds incredibly frustrating. But I miss simple so much as well. I miss how easy everything was. Even with my local credit union… who I would rank as okay, it took 10+ days and over a dozen emails to setup online banking.