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I think what really throws people off is that they don’t have any way of seeing their comment. e.g. on hackernews comments are submitted fairly quickly, and I

by lom 5y ago

I think what really throws people off is that they don’t have any way of seeing their comment. e.g. on hackernews comments are submitted fairly quickly, and I find myself reloading very often to check if the comment really has been placed.

mattlondon 5y ago
Yes I came here to say this. The users click the button, get told it worked, but their comment is not visible to them. The fact they can't see it is why they suspect a problem I think. A UX improvement might be to update the success page to show their message back to them with a prominent "Pending review" message very close and very obvious next to their message.
ptdmoment 5y ago