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I completley disagree with this. It depends on the person you are talking to. If this is a support chat or you are dealing with someone who is only there to tak
by _8j50 5y ago
I completley disagree with this. It depends on the person you are talking to. If this is a support chat or you are dealing with someone who is only there to take questions then yes... just state your question.
In every other scenario, when someone says hello, greet them back. Exchange small talk if you must. That is just basic human pleasentries which for some reason is not allowed when you're using a keyboard? It's politeness, don't be an ass about someone hitting you up on slack with a greeting. You are a person like any other not a support robot.
Chat rooms made for support with a "no hello" rule should be designated at work or for a n open source project when technical requests and discussions happen.
PM/DMs should have the same etiquette as a person walking up to your cubicle or office. They will knock/greet first. They won't just show up and start blurting out code snippets and urls.
- denimnerd42 5y agono because an in person convo doesn't have a 2-10minute delay of complete silence between the hello and what they are asking for. example just from yesterday: them 10:10am Hello me 10:10am hey what's up them 10:20am hey do you remember me? I used to work with so and so me 10:20am yeah I can help you with any questions now them 10:45am nvm I figured it out by reading the error message. I'm not full time support, I'm a dev on a team. So that kind of interruption without any context at all derailed my work believe it or not. Fine for a legitimate issue, not that great when you didn't even read the error message. when someone comes up to you in person they probably have their full question formulated. online they can just say hi without embarrassment apparently.
- _8j50 5y agoDoes your chat client not have a do not disturb mode? That's why i said have a chatroom for support. It's not just devs that use computers. This is how any office worker or random discord community talk. You can also ignore the interruption. I use to think like you until I jumped to security where people sometimes avoid responding when you bring up a task they need to implement (like patching something). I just drop a Hi and wait for them to respond then drop the question on them so they are forced to respond. Sometimes I would have a technical matter to ask about and there are multiple people to ask. I am not copy pasting the same question and having 5 people waste time answering. I will drop a Hi and ask the first person who responds. You do not have to drop everything and reply to every Hello or Hi. You are free to ignore until a more pertinent question is dropped because the person may also be asking others who may be free.
- TheCoelacanth 5y ago> forced to respond That is exactly why it is an asshole move. You are starting off with the assumption that they will behave unprofessionally before they've done anything to warrant it. > Sometimes I would have a technical matter to ask about and there are multiple people to ask. I am not copy pasting the same question and having 5 people waste time answering. I will drop a Hi and ask the first person who responds. So instead you waste five people's time because they don't know someone else already answered your question. If there are five people who might answer, ask the question where all five can see it so they know when it has been answered.
- _8j50 5y ago> That is exactly why it is an asshole move. You are starting off with the assumption that they will behave unprofessionally before they've done anything to warrant it. No, that's just how conversation happens IRL. If you think someone will ignore a phone call you show up to their office in person where they can't ignore you. All of your complaint also applies to people walking up to you and greeting you before asking questions except in chat you can delay your response. > So instead you waste five people's time because they don't know someone else already answered your question Did you read what I said? It's the opposite of that. How can it waste their time when there is still no question. Are you referring to having to reply with a "Hi" as a time waste??
- OscarCunningham 5y agoYou should be strict in what you send and generous in what you accept. If someone says hello then of course say hello back. But when saying hello to someone else, include your content in the same message.
- _8j50 5y agoI can accept this with the contingency that you should make effort to understand others' perspective and workflow which could be very different from yours.
- standardUser 5y agoYes, we should skip basic human pleasantries when using a keyboard. There's plenty of time for those on voice and video chat.
- _8j50 5y agoWhy? I mean on voice and video pleasantries force you to waste time. On chat you can delay your response and prioritize more important things. If anyone suffers from pleasantries it is the person who started it because they're delaying their own answer.