I usually go for: I'm trying to do X but I'm facing issue Y. I tried Z and W but to no help. Could you give me a hand when you have some minutes? It shortens t

I usually go for: I'm trying to do X but I'm facing issue Y. I tried Z and W but to no help. Could you give me a hand when you have some minutes? It shortens the conversation and if the person doesn't know how to solve, they can point to someone else right away.