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I really, truly, sincerely wish more developers put compatibility with adblockers at the top of their priority list. I have so many customer support issues to d

I really, truly, sincerely wish more developers put compatibility with adblockers at the top of their priority list. I have so many customer support issues to deal with because some of the SaaS platforms we use are not compatible with ad blocking software. Usually, the first thing I tell people is to turn off their adblocker. This almost always fixed the issue. Yes, I absolutely hate asking our customers to do this. If you want adblocking software to thrive -- then please make sure you test your software with adblocking software enabled. (Please!)

LordHeini 5y ago
Incopabiltiy can happen incredibly fast. One of our backends had a route called /statistics for showing application statistics to the user. Some Adblockers with some lists block routes named like that which caused a confused bug hunt.
matheusmoreira 5y ago
> I have so many customer support issues to deal with because some of the SaaS platforms we use are not compatible with ad blocking software. That's amazing. I hope this keeps happening until businesses are forced to fix their sites to make it work with uBlock Origin.
- pmoriarty 5y ago
  "I hope this keeps happening until businesses are forced to fix their sites to make it work with uBlock Origin." I very much this is going to happen on a large scale unless there's legislation demanding it. Businesses want to serve up ads and track their users both because: 1 - it's profitable 2 - it gives them insight in to what their users want, so they can improve their products and come up with new ones Supporting ad blocking goes directly against these two motives, so for most business it won't be done voluntarily.
  - matheusmoreira 5y ago
    > for most business it won't be done voluntarily I'm okay with that.
stjohnswarts 5y ago
First thing I show people that I show ad blockers is how to turn them off. I tell them that is the first thing to try if a page gives them hell. Don't call me until you've tried that or you will get (mildly) yelled at, Aunt Janie.

LordHeini 5y ago

Incopabiltiy can happen incredibly fast. One of our backends had a route called /statistics for showing application statistics to the user. Some Adblockers with some lists block routes named like that which caused a confused bug hunt.

matheusmoreira 5y ago

> I have so many customer support issues to deal with because some of the SaaS platforms we use are not compatible with ad blocking software. That's amazing. I hope this keeps happening until businesses are forced to fix their sites to make it work with uBlock Origin.

pmoriarty 5y ago
"I hope this keeps happening until businesses are forced to fix their sites to make it work with uBlock Origin." I very much this is going to happen on a large scale unless there's legislation demanding it. Businesses want to serve up ads and track their users both because: 1 - it's profitable 2 - it gives them insight in to what their users want, so they can improve their products and come up with new ones Supporting ad blocking goes directly against these two motives, so for most business it won't be done voluntarily.
- matheusmoreira 5y ago
  > for most business it won't be done voluntarily I'm okay with that.

stjohnswarts 5y ago

First thing I show people that I show ad blockers is how to turn them off. I tell them that is the first thing to try if a page gives them hell. Don't call me until you've tried that or you will get (mildly) yelled at, Aunt Janie.