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PayPal has turned into just another mechanism for online fraud. Basically the way it works in the past few years is a customer can buy whatever they want from y
by phaus 15y ago
PayPal has turned into just another mechanism for online fraud. Basically the way it works in the past few years is a customer can buy whatever they want from you using a credit card linked to their PayPal account. As soon as they get the item, they cancel the transaction and tell their credit card company that their card was used in a fraudulent manner without their knowledge. The credit card company then seizes the funds and PayPal is left in a situation where they can either eat the cost of the item and give you the money, or their "investigator" can find you at fault and force you to eat the loss. Because they don't have the power to challenge the credit card companies, they side with the customer almost 100 percent of the time and then stick you with the bill.
With non-tangible items, such as calling card codes, video game subscriptions, and digital items, there is pretty much nothing you can do to get your money. PayPal has act to like it has investigated the situation fairly, so they tell you that they sided with the customer no matter what evidence you have presented them with.
Unfortunately, this type of behavior is largely why eBay is in decline. My parents ran an online antique business in their spare time but they were forced to shut it down because it no longer felt safe. Personally, I've been on both sides of a PayPal dispute. When I almost lost a few hundred dollars selling a non-tangible item(luckily the item was recovered), the PayPal customer support rep told me that it didn't really matter what evidence I furnished and that if I wanted to sell something similar in the future, that I should try to deal locally because being scammed on PayPal has become an epidemic.