I subscribed roughly one year ago and asked for a refund within the first month (I think it was a month) because I decided to go with raindrop.io instead. Even

I subscribed roughly one year ago and asked for a refund within the first month (I think it was a month) because I decided to go with raindrop.io instead. Even though the website stated I would get a refund, the email was ignored. This story suggests this problem is ongoing.