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Substack has the unfriendliest login process of any service I use. And I’m disappointed to see no improvement in the app. When the app is first installed, why c
by ryantgtg 5y ago
Substack has the unfriendliest login process of any service I use. And I’m disappointed to see no improvement in the app. When the app is first installed, why can’t I just login with an email and password? Why is “we’ll send you an email with a login link” considered a better option (by you) than giving the user a choice to enter a password?
- gnulinux 5y agoSecond this question. I used to have a $5/month journalist subscription. I was subscribed for a few months. But substack's login process is so cryptic to me -- I still don't understand it to this day -- I never really got to derive anything out of it. So recently stopped the subscription.
- apotropaic 5y agoI found this helpful to understand when this when I started to see the trend:. https://magic.link/docs/introduction/security https://magic.link/docs/introduction/security Also, you wouldn't believe how much time goes into customer support password issues.