I agree. As someone who has had their business PayPal account frozen and eventually (permanently) disabled, I can tell you that you'll get no response from them

I agree. As someone who has had their business PayPal account frozen and eventually (permanently) disabled, I can tell you that you'll get no response from them that will give you closure. PayPal is a silly, silly business. You only stand to drive up your blood pressure if you go back-and-forth with them. You'll send passionate pleas for an explanation, only to be met with robotic responses. Frustrating does not begin to describe it. Move on and find another processor if you want closure.