Yep. Sad but true. Nobody bothers to keep their contact info up to date with their ISP it seems. Non-critical stuff sometimes can be mailed to a customer's serv

Yep. Sad but true. Nobody bothers to keep their contact info up to date with their ISP it seems. Non-critical stuff sometimes can be mailed to a customer's service address, but often disconnecting someone is all an ISP can do to make them aware they have a problem.