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The first time I used Uber was about 6 or 7 years ago. I was living in the DC Suburbs and I had a plane to catch. The night before my flight I called and booked
by davey48016 5y ago
The first time I used Uber was about 6 or 7 years ago. I was living in the DC Suburbs and I had a plane to catch. The night before my flight I called and booked a cab for 6 am. At 6 am there was no cab so I called the dispatcher and asked when they'd be there, they said the cab was on its way and would be there in ten minutes. At 6:15 I called again and they admitted there had never been a cab on the way, there were none available, and they cancelled on me.
I downloaded Uber, signed up for an account, and had a ride by 6:25.
- leephillips 5y agoI had almost the exact experience, including the timing, with one alteration: exchange Uber with taxi.
- lotsofpulp 5y agoAnd hence the root problem is exposed: people are generally not able or willing to pay enough to incentivize someone to reliably drive them at odd hours. The problem is people expecting something they cannot afford.
- scarface74 5y agoSo if only some company had an algorithm to incentivize drivers based on supply and demand…
- lotsofpulp 5y agoAnd then the company gets excoriated by media for price gouging.
- pstuart 5y agoI scheduled a pickup with Uber for my family to get to the airport for a holiday trip. It never showed, there was no feedback on the app and no way to know/resolve the issue. I only use Lyft now.
- deleted 5y ago[deleted]