This story is so strange to me. I get that if you read the papers and whatnot, you could think this. But the charge of "low-quality" is just gobsmackingly daft

This story is so strange to me. I get that if you read the papers and whatnot, you could think this. But the charge of "low-quality" is just gobsmackingly daft in the face of the real life experience of people who use this stuff everyday. It may not have some of the bells and whistles, but it works. Every day. The only "low-quality" I see is the struggles of the poor everyday folks in the Windows world who consistently have to deal with waking up in the morning once in a while and finding that Windows (or one of the big app makers like Adobe) has unilaterally decided to change or break your workflow and there's practically nothing you can do about it.