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One must remember that Apple is notorious for refusing to repair certain defects within their one year warranty until the relevant class action or sufficient me
by bigDinosaur 5y ago
One must remember that Apple is notorious for refusing to repair certain defects within their one year warranty until the relevant class action or sufficient media coverage occurs, so the extent to which their warranty is a 'real' warranty can be somewhat debated.
Anyway, it's absolutely known as a 'statutory warranty' in places like Australia https://www.apple.com/au/legal/statutory-warranty/au/ https://www.apple.com/au/legal/statutory-warranty/au/ and people certainly get things repaired based on an expectation for the lifetime of a product, without having to prove that it was a manufacturing defect.
- laurencerowe 5y agoIt's almost 15 years ago now, but I found Apple (or at least staff in the London Oxford Road Apple store) to be very responsive when the battery for my perhaps 3 or 4 year old MacBook Pro expanded and broke. I think there may have been a recall (which had expired by that point) but on bringing it in the staff member just unboxed a new £100 battery and sent me on my way. Various employers have purchased maybe 5 new Apple laptops on my behalf since so probably a good call.