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I've seen this in a lot of places that I've worked. I find myself coming back to Des Traynor's talk at the Web Summit[1] when thinking about process. One point
by dmkirwan 5y ago
I've seen this in a lot of places that I've worked. I find myself coming back to Des Traynor's talk at the Web Summit[1] when thinking about process. One point that hits home is hist quote that every process will slow us down, and some will make us better. Organisations need to have a natural resistance to new processes, and a willingness to drop ones that are no longer serving the business.
Anecdotally, I see this a lot in organisations that have various operations teams (product ops, design ops, recruitment ops, etc.). It is often the responsibility of these teams to create processes and frameworks for other teams to work within. I think there's less willingness to push back against these teams when they want to introduce new processes than if, say, a single product manager(or designer, recruiter, etc.) proposed a new process.
1. https://www.youtube.com/watch?v=ZQjhrLYww7c https://www.youtube.com/watch?v=ZQjhrLYww7c