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I’m signed up for this service and while I am generally satisfied, they have placed some of the most common websites in their most expensive tier. If I contact
by benrapscallion 5y ago
I’m signed up for this service and while I am generally satisfied, they have placed some of the most common websites in their most expensive tier. If I contact their customer service, they write back with a condescending tone.
- EnergyCrush 5y agoI want to see a response from Optery on this.
- beyondd 5y agoWe hate to hear that you had a bad experience with our customer support since we take it very seriously and spend a large amount of time on it. We love feedback and respond to all inquiries, so please don’t hesitate to tell us how we can improve either here or through our standard support channel, and we will definitely act on it: https://help.optery.com/ https://help.optery.com/ The pricing tiers have to do with how difficult it is to remove consumers from that data broker. Some of the most well-known brokers are also the most difficult to opt out, which is why they’re in the highest priced tier. Thanks so much for your feedback and for using Optery.
- Gasp0de 5y agoWhen you say "most difficult", what exactly does it mean? I highly doubt that you are manually conversing with any of them.