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I also don't understand why they're complaining that Amazon doesn't pay for damage to the vehicles. I mean... If I hire a small business to do something for me,

I also don't understand why they're complaining that Amazon doesn't pay for damage to the vehicles. I mean... If I hire a small business to do something for me, I wouldn't pay for their car damage or insurance either, that's part of their business risk. These guys agreed to deliver a service for a certain price, that price wasn't profitable enough so they should dump Amazon and look for other customers.

xkcd-sucks 5y ago
Yeah, but it also seems like Amazon owns the van leases, owns the repair/maintenance contract, and specifies most of the policies/operations, so there are very few parameters for cost management. It's not like they're contracting with a truly independent courier/delivery company. So Amazon offloads the risks (or even profits by them in the case of vehicle repairs) and leaves a sucker holding the bag. Obviously "business owners" should figure this out before committing to anything but the whole thing seems remarkably scummy in the "you shouldn't have taken a job in the coal mine since you knew company-store food prices exceed wages" sense