> your users don't have the perspective that you have in terms of (a) what is possible, and (b) the knock-on effects of the feature on other aspects of the soft

> your users don't have the perspective that you have in terms of (a) what is possible, and (b) the knock-on effects of the feature on other aspects of the software value proposition "Hey Jack, we've been asking for an edit button for years! It's not that difficult."