This is a massive screw-up by Stripe, and the fact that you had such a difficult time communicating with them makes it ever more difficult to fix. We need intel

This is a massive screw-up by Stripe, and the fact that you had such a difficult time communicating with them makes it ever more difficult to fix. We need intelligent humans overseeing this software, not a bunch of triggered bots and human script readers. I don't know how to get Stripe to fix this other than media embarrassment, which is an incredibly inefficient way to run customer support and QA.