There are an infinite number of projects on the Internet. There are an infinite number of open source projects on the Net. No developer owes anyone else anythin

There are an infinite number of projects on the Internet. There are an infinite number of open source projects on the Net. No developer owes anyone else anything that they have not promised. So: this developer does not want to see bug reports or support requests from anyone who has not paid him. That's fine. Open source means that you have options. The options include paying the developer, starting your own support community with other users, paying some other developer to work on it, starting your own fork... and complaining on the Net. Any or all of those are available to everyone, all the time. Thanks for putting your software out on the Net with an open source license. It makes the whole world a little better.