2 ms·
Maybe the default, or at least a common mode, for open source should be user pays for support time. This includes lodging a ticket at $50 or whatever (for time
by hackerfromthefu 5y ago
Maybe the default, or at least a common mode, for open source should be user pays for support time.
This includes lodging a ticket at $50 or whatever (for time for triage) - and then developers can add a price to action a ticket if they choose. The developer could also refund the ticket fee if it's a truly valuable bug reports. Github UI should make this as frictionless as possible.
This would make it alright for users wanting support rather that adding bug reports, plus provide the much lamented missing income stream for open source. It would also have the effect of winnowing the incredible bulk of open source to emphasize truly useful projects, that people are willing to pay some dollars for.
Obviously there's issues, such as not all economic level countries could participate, and surely others. Yet it seems to be a solution for multiple of of the commonly expressed pain points around open source.