I'm ok with it either way as it usually acts as a good filter. If you don't have screenshots or prices listed I know the product is hideous AND expensive. The

I'm ok with it either way as it usually acts as a good filter. If you don't have screenshots or prices listed I know the product is hideous AND expensive. The best vendor product in my industry has an easily accessible website with PDF & YouTube videos on how to use all features. All documentation is easy to peruse, it's used by several college textbooks, and their company is small enough to where I can call up the lead devs and get a bug patch or just chat when needed. It is also much cheaper than the majority of the competition. I was an expert in using the product before I ever used it. They also have trial licenses for all feature add-ons and will extend them if you had a busy month and didn't get the chance to use it. I once arranged for a trial license, tested out the feature, and built a full process around it as a "this is a workable solution to one of our problems for management". They even left me a nice and simple quote. Two years later we got involved with a project that absolutely needed that add-on and I just forwarded management an email showing that I tested it worked on our systems as advertised and even had the quote ready so we knew roughly how much it would cost (the quote had expired, but we knew it would be close).