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Thank you for sharing your experiences. Those certainly don't sound pleasant... > the gist on the issue is SO OBVIOUS and easy to find just google I also have

Thank you for sharing your experiences. Those certainly don't sound pleasant... > the gist on the issue is SO OBVIOUS and easy to find just google I also have a deep resentment against people telling me to just 'read the docs' (especially the LMGTFY links). It gives a really bad first experience like yours, even more so when you've already looked it up before asking. I understand the contributors being constrained, however it's very important not to be blatantly rude to people. Very tired of this attitude in FOSS in general (I never do it when people ask about my projects). > These servers often have a handful of active people forming their own little social club That lines up with my experiences in the Discord API server, too. It's very ostracising. As an aside: the state of the Discord API server is quite something. It's not "offical" per se, but it basically is (even Discord link to it). Almost like they want the benefits of an "official" room while also keeping it at arms length. Perhaps it's due to the experiences you describe above.

falsenapkin 5y ago
Yeah some question of "hey did you try the docs, if so what were you missing?" or something would go a long way. In this case, the Python tooling had been previously good enough that I started slash work poking around in the IDE. When I couldn't find anything, I went into my bookmarks and what docs I had didn't have any kind of banner or other warning that the project had been abandoned. It was only when I went looking for a blog or some sort of news source from the project that I found myself looking at the repo readme. The only indication that the project was dead was a small blurb at the top of the readme which you could easily skim past if you were looking for something specific. I tried to raise this point to them that the status of the project is not obvious and requires reading a dramatic gist ("moles in discord") to understand and yeah that wasn't received well. This whole time I was handling myself like I would a team at work that I'm not familiar with, very professional and objective. I didn't leave in some flurry of insults either. Regarding pseudo-official servers, I imagine Discord wants a beat and handle on the community but ultimately the way the business has to move and make decisions is not compatible with how these people behave in public.

falsenapkin 5y ago

Yeah some question of "hey did you try the docs, if so what were you missing?" or something would go a long way. In this case, the Python tooling had been previously good enough that I started slash work poking around in the IDE. When I couldn't find anything, I went into my bookmarks and what docs I had didn't have any kind of banner or other warning that the project had been abandoned. It was only when I went looking for a blog or some sort of news source from the project that I found myself looking at the repo readme. The only indication that the project was dead was a small blurb at the top of the readme which you could easily skim past if you were looking for something specific. I tried to raise this point to them that the status of the project is not obvious and requires reading a dramatic gist ("moles in discord") to understand and yeah that wasn't received well. This whole time I was handling myself like I would a team at work that I'm not familiar with, very professional and objective. I didn't leave in some flurry of insults either. Regarding pseudo-official servers, I imagine Discord wants a beat and handle on the community but ultimately the way the business has to move and make decisions is not compatible with how these people behave in public.