Yeah this is the problem with surveys, the discrepancy between what people say and what they actually do. Same happens with religion surveys. Call it lying or

Yeah this is the problem with surveys, the discrepancy between what people say and what they actually do. Same happens with religion surveys. Call it lying or hypocrisy, it is just human nature. Not an expert, but in UX research you can go deeper by asking "why", but even then you need to confirm this (by consilience) with watching behavior, analytics or other methods. Human behavior is highly unreliable and irrational