3 ms·

99.5% uptime is 100% uptime to 0 decimal places.

• sophacles 15y ago
  I appreciate the snark in your post :), but it also brings up a serious question: How does contract law handle significant figures?
  • Colman 15y ago
    I haven't read any cases on this, but I imagine most courts would truncate/round down the achieved performance number. If the contract says 100%, that wouldn't allow for any downtime whatsoever. It might be different for lower percentages - getting 89.8% performance where 90% is called for could be a de minimis breach and not actually count as breaking the contract. Definitely curious as to whether anyone has more to add on this.
    • a3camero 15y ago
      No. They are interpreted the same way other commercial agreements are. They're also generally very lengthy and specify what they mean (i.e. what counts, what doesn't). They also set out what the consequences of breach are (maybe you want $, maybe you want something else, etc.). There's no magic to writing "SLA" or something else. What you put in the contract is what you'll be held to...