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Services that don't have strict SLAs. Or follow-the-sun support teams.
by UncleMeat 5y ago
Services that don't have strict SLAs. Or follow-the-sun support teams.
- ceras 5y agoNo strict SLA is unrealistic for many businesses (imagine NYT going down for an entire weekend), but follow-the-sun could work if employees really want it.
- dls2016 5y agoAgreed, the internet is core infrastructure and cloud services will increasingly handle more and more essential services. A union would put the on-call rules/schedules/compensation in the hands of the workers, not left to the whims of an unaccountable manager.