3 ms·
What's the alternative to 24hr on-call?
by ceras 5y ago
What's the alternative to 24hr on-call?
- UncleMeat 5y agoServices that don't have strict SLAs. Or follow-the-sun support teams.
- ceras 5y agoNo strict SLA is unrealistic for many businesses (imagine NYT going down for an entire weekend), but follow-the-sun could work if employees really want it.
- dls2016 5y agoAgreed, the internet is core infrastructure and cloud services will increasingly handle more and more essential services. A union would put the on-call rules/schedules/compensation in the hands of the workers, not left to the whims of an unaccountable manager.