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The breadth of Zoho apps is incredible, the price is unbeatable, but the quality is bad enough to make it not worth it, as of late 2019. I implemented the full
by adamfeldman 5y ago
The breadth of Zoho apps is incredible, the price is unbeatable, but the quality is bad enough to make it not worth it, as of late 2019.
I implemented the full Zoho suite a couple times at different companies, in 2016 and 2018-2019.
What hurt most are the endless papercuts on the core CRM tool. Ultimately the pains for my users weren't worth it.
- freedomben 5y agoIs your criticism limited to the CRM tool? I've had nothing but great things to say about Zoho, but I haven't used the CRM tool. Are your criticisms for Mail?
- adamfeldman 5y agoMy criticism is all the "business" apps – CRM and Desk were the central pieces. I haven't used the Mail app. My teams used Google Workspace for email etc.