4 ms·
I think this is a transmissible disease. I emailed a vendor who sells my clients goods through their platform, and asked them questions about their payout repo
by xtiansimon 5y ago
I think this is a transmissible disease.
I emailed a vendor who sells my clients goods through their platform, and asked them questions about their payout report. They don’t read/answer my questions, send incomplete answers when they do, send links to their knowledge base with months old information. I’ve concluded they are either overworked, don’t care, and/or have a parasitic brain fungus which prevents them from using logic.
A few months back I cross posted a programming question to several online communities, and in each got one person answering the question they think you’re asking, rather than the one you actually did ask—literally in words and sentences. And then proceed to answer the easy question—which you provided as context—and ignore the difficult question you brought to the group.
It’s a virus. It’s people optimizing their own successful behaviors and failing to perform in new situations.
In the first case the company says they added features to the report for internationalization. What? 330m Americans is not a big enough group to have a custom payout report without confusing garbage in it? (Like VAT on a receipt for goods bought in US). They bought into their own BS and can’t see.
In the second case, months later I discussed the programming problem at a meetup group and an expert in the domain said what I want doesn’t exist. No wonder the forum peeps answered their own mis-interpretation, because to very high reputation users it’s just a game.
- throwawayninja 5y agoThe disease is called cowardice, it's enabled by default in new generations. The good news is turning it off is easier than ever, just go build stuff!
- xtiansimon 5y agoWell, courage is the solution, that's for sure. On the one hand the organizations we belong to have great influence on our rational behavior. If you don't toe the line, then you'll be gone in short order and replaced by someone who will. To succeed you must adopt the mindset of the organization. I call it company-centric thinking. On the other hand, you expect corporations to put profit before politics, and develop training and protocols which are pro-marketplace, pro-capital, and blandly neutral socially/politically. Mostly rational and yet, as discussed here frequently, this seems to eventually lead to awful companies with too much influence on our lives. This is the friction between corporations or narrowly focused organizations and our own communities. Not unlike the Industrial Revolution, technology moves at a pace faster than rational people can adapt. Makes you want to live the life of a Quaker, and adopt new things only when they won't disrupt the community.