> In my case it didn't help that our Dev manager was insufferable himself, but that's no excuse. Maybe it did. I seem to make the most progress when confronted

> In my case it didn't help that our Dev manager was insufferable himself, but that's no excuse. Maybe it did. I seem to make the most progress when confronted with the same behavior that I exhibit, which sooner or later leads to asking “is this really how I make other people feel when I act like this person?” (The answer is almost always yes)