I find the negative reviews the most useful, not individually, but in aggregate. If several people complain about the same thing, it might actually be an issue.

I find the negative reviews the most useful, not individually, but in aggregate. If several people complain about the same thing, it might actually be an issue. A well written and thoughtful negative review can also contain useful information. If the negative reviews all seem to be random bitching, however, I know the place/product/service is probably fine.