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I mean this as a serious question: when Stripe has 10,000 customers next year, why will they be less capricious and infuriating than Paypal? Is there a fundame

I mean this as a serious question: when Stripe has 10,000 customers next year, why will they be less capricious and infuriating than Paypal? Is there a fundamental difference, or does Paypal just have a ~15-year history of sucking, while Stripe doesn't?

anurag 15y ago
Good question. A lot of PayPal's issues stem from the draconian fraud measures they need to employ to handle user-to-user payments. Our business and fraud problems are fundamentally different because we don't support this use case. Additionally, we've been really careful to grow slowly, and to make sure the experience for our users remains great. We've been in invite-only mode for well over a year before opening up today, and intend to monitor (and, if necessary, limit) our growth so that this doesn't happen. We'd rather be small than suck.