The easiest way to not be that person is to tell people what you've done already followed by your problem. Instead of > Coworker: There are no docs for [this t

The easiest way to not be that person is to tell people what you've done already followed by your problem. Instead of > Coworker: There are no docs for [this thing you're doing]. Say > "I looked at company.xyz/wiki/app/docs and don't see the docs for [this thing you're doing]. Can you help me find them?" I'm way more understanding if someone has given an attempt to solve their problem but failed and are now coming to me. If you come out the gate with "facts" I know aren't true like [x doesn't exist] or [y isn't working] I'm more likely to be annoyed at you.