No, if the opener is “there are no docs for this” as opposed to “where are the docs” or “am I just missing something”, we’re already in unprofessional territory

No, if the opener is “there are no docs for this” as opposed to “where are the docs” or “am I just missing something”, we’re already in unprofessional territory. So to ascribe a lack of professionalism solely to the author is not correct. You give respect to get it, everyone knows that.