Instead of pointing them to check a specific email or providing specific wiki link, would not it make more sense for letting them do "some work" in trying to fi

Instead of pointing them to check a specific email or providing specific wiki link, would not it make more sense for letting them do "some work" in trying to find the resources on their own? Like one could say, "ohh I think you have it in your email or you can search it on internal wiki and let me know once you read everything if you still have any questions?"